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ORDERING AND PAYMENT

To accept payments, we use Stripe – an international system for secure online payments, which allows you to pay online with your Credit Card. At all stages of your order, we will correspond with you via e-mail. You can also use PayPal payment to do this, contact the manager on Instagram

Yes, it's completely safe. We do not have access to your personal data, because payment is made through the service you choose, which also does not store your card info details.

Yes, you can change any details or cancel your order by contacting the manager via instagram or email if you already have any messages.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

SHIPPING AND DELIVERY

We can supply our equipment all over the world. For orders more than 499 euros shipping is free, otherwise we add 35 euro to your total cost for international delivery. Please keep in mind that upon receipt, customs officers may require payment of customs taxes /duties at the rate determined by the legislation of your country.

Delivery times depend on your region. Exact information can always be clarified with the manager when placing an order.

Yes you can. For each order, we send a tracking number to track the parcel.

RETURNS AND EXCHANGES

Warranty and Vlad Blad Irons Quality Department:

E-mail –  [email protected] We provide the warranty that covers any repairment for the first owner. The warranty does not include damage to the product resulting from accident or misuse. In cases of part breakage after warranty covered period passed you only have to pay the single replacing part cost.

Coil tattoo machines: we provide 25 years of warranty for the frame, coils, armature bar and capacitor 1 year for the spring, vise screw, contact screw binding posts. 1 year of warranty for coils cover and frame coating (except vise screw area).

Rotary tattoo machines: we provide a 1 year warranty for all components, a 1 year warranty for motor, cover and frame coating (except vise screw area)

Power supplies: we provide 2 years of warranty for the power supply and 1 year for the adapter. Warranty is not valid in cases of self repairs, power supply body openings, physical damage of body, microschemes and wires.

Cords and footswitches: we provide a one year warranty for cords and footswitches.

Warranty is not valid in cases of self repairs and physical damage. Purchasing our equipment you buy not only a product but our customer service, support and care about every our client.

We never refuse to answer any questions about our equipment and how to work with it. We really love our customers that why we offer life time free service of all of our tattoo machines setting up for the first owners. To make a complete diagnostics and identify the cause of a breakdown or malfunction of the rotary equipment, we have to make a full or partial disassemble. If we find signs of self-repair, fluid in the equipment mechanism, attempts at self-soldering, the warranty is canceled. In this case, only paid repair is possible. If during pre-repair diagnostics of the equipment, the above interventions are detected, about which the workshop was not previously notified, and if the client refuses to pay for the repair, then the equipment will be sent back disassembled due to the fact that our products must pass all stages of testing and performance verification with original components, before leaving our workshop.

Contact Warranty and Vlad Blad Irons Quality Department: E-mail –  [email protected]

Contact Warranty and Vlad Blad Irons Quality Department:  E-mail – [email protected]

PRODUCT INFORMATION

On our website, each product card contains detailed information about the product. There is also a lot of information/photos/videos of products on our social networks. If after studying this you still have questions, you can ask them to the manager via Instagram or email.

Yes, all photos are exactly the same as the products you will receive if it's in basic design. Custom models may be a little different from the photos because each custom product is handcrafted and has a unique design.

ACCOUNT REGISTRATION

You can place an order without having an account, but we recommend creating an account; this will help you track your order and receive up-to-date information about new products and discounts. Also, you will not need to re-enter your data when placing new orders.

If your parcel has not yet been sent, you can change the shipping address by contacting the manager.

PRIVACY AND SECURITY

We collect and process your personal data only with your willing consent. With your permission, we can collect and process the following data: name and surname, e-mail address, phone number, home address, digital wallet identifications, social media account information. Collection and processing of your personal information is carried out in accordance with the laws of the European Union.

The user, who has provided vladblad.shop with their personal data, has the right for their alteration and removal, as well as the right to recall the agreement to data processing. Time, during which your personal data will be stored is: 12 months. After finishing with the processing of your personal data, the website's administration will permanently delete it. To access your personal data, you can contact the administration on: [email protected]. We will be able to pass your data to a third party only with your willing consent. If the data was transferred to a third party, which is not associated with our organization, we cannot perform any changes to that data.

Records of your IP address, time of visit, browser settings, operational system and other technical information is saved in the database when you visit vladblad.shop. This data is necessary for the correct display of the website's content. It is impossible to identify the person of the visitor using this data.

This website uses third-party online services, which perform data collecting, independent from us. Such services include: Google Analytics, Facebook.com.

Data collected by these services may be provided to other services within those organizations. They can use the data for advertising personalization of their own advertising network. You can learn about user agreements of those organizations on their websites. You can also refuse their collection of your personal data. For example, Google Analytics Opt-out Browser Add-on can be found here.

We do not pass any personal data to other organizations or services, which are not listed in this privacy policy. As an exception, the collected data may be provided on a lawful request of state authorities, that are authorized to request such information.

DISCOUNT AND PROMOTIONS

Subscribe to our social networks, information about current discounts and promotions is always available there. Or you can always contact our managers for up-to-date information on this issue via Instagram

If you have a discount code, enter it in the “Promocode” field when placing your order or inform the manager.

PRODUCT CARE AND MAINTENANCE

In the packaging of each product you will find a QR-code with instruction. If you lose it or for some reason can't scan it, instructions are always available online. Go to the manuals  https://vladblad.shop/manual. We also provide video-care instructions by our social media.

We provide the warranty that covers any repairment for the first owner. The warranty does not include damage to the product resulting from accident or misuse. In cases of part breakage after warranty covered period passed you only have to pay the single replacing part cost.

Coil tattoo machines: we provide 25 years of warranty for the frame, coils, armature bar and capacitor 1 year for the spring, vise screw, contact screw binding posts. 1 year of warranty for coils cover and frame coating (except vise screw area).

Rotary tattoo machines: we provide a 1 year warranty for all components, a 1 year warranty for motor, cover and frame coating (except vise screw area)

Power supplies: we provide 2 years of warranty for the power supply and 1 year for the adapter. Warranty is not valid in cases of self repairs, power supply body openings, physical damage of body, microschemes and wires.

Cords and footswitches: we provide a one year warranty for cords and footswitches Warranty is not valid in cases of self repairs and physical damage. Purchasing our equipment you buy not only a product but our customer service, support and care about every our client.

We never refuse to answer any questions about our equipment and how to work with it. We really love our customers that why we offer life time free service of all of our tattoo machines setting up for the first owners. To make a complete diagnostics and identify the cause of a breakdown or malfunction of the rotary equipment, we have to make a full or partial disassemble.

If we find signs of self-repair, fluid in the equipment mechanism, attempts at self-soldering, the warranty is canceled. In this case, only paid repair is possible. If during pre-repair diagnostics of the equipment, the above interventions are detected, about which the workshop was not previously notified, and if the client refuses to pay for the repair, then the equipment will be sent back disassembled due to the fact that our products must pass all stages of testing and performance verification with original components, before leaving our workshop.

Although ozone and UV sterilizers can be effective for sterilizing tattoo equipment, autoclaves are generally considered more reliable for achieving complete sterilization. Nevertheless, but both ozone and UV would be a good addition to treatment with harsh desinfecting solutions if you don't have an autoclave at your disposal. You are welcome to contact us for exact recommendations at any time!

ORDER TRACKING

After you make an order, we will contact you by email specified in your contacts and send you tracking number after the payment.

You will receive all the information after the payment for your order has been completed and after it has been sent.

OUT OF STOCKS ITEM

Products that are out of stock are always marked “Out of stock”. Contact the manager and he will help you find an alternative product.

There are no notifications, but we report new arrivals on our social networks. In any case, you can always contact the managers of the online store via Instagram.

CUSTOMIZATION AND PERSONALIZATION

This option is not provided. The site presents a wide range of top-end custom handcrafted machines designed by Sergei Shpigel. Participate in our competitions, this is a great opportunity to express yourself and get a machine with your personal engraving.


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